1. Prep/CSM download/Sales process research: 1-2 hrs
2. Interview customer (recorded on Gong): 1 hr
3. Review Gong + Write story: 2 hrs
4. Customer review: varies
5. Edits based on customer feedback: 1 hr
6. Design
7. Customer sign-off
8. Create Klue card/quote slide/record/share for Sales/CSM enablement: 1-2 hrs
9. Marketing Enablement:
1. Demand gen/email campaigns: Ben/Adam
2. Social: Grayson
3. Customer newsletter: Mo