Compare more than just features. FreshBooks makes it easier for business owners to serve their clients and provides the kind of human support you need to grow your company.
When You Call, We Pick Up
“Whenever I have a question, whether it be big or small, I love the fact that I can call a number and reach a real person quickly.”
FreshBooks Is a 9-Time Stevie Award Winner for Outstanding Customer Service
Quality of Support
QuickBooks rating in G2
This Is What Reviews Say About QuickBooks’ Customer Service
Only users on the highest plans have access to QuickBooks’ top support package. Everyone else deals with longer-than-average wait times whenever they need help.
“I called in about this and they told me a number of things to do, but it wasn’t solved, clearly, the first time, nor the second, nor the third, nor the fourth. They made me try everything and jump through every hoop.”
“There is no clear number to call and they always push you back to online questions even when it is evident that you want to speak to someone due to dissatisfaction.”
“Don’t use them, when a company denies you a service for no reason, or none that they can explain, they don’t deserve to have your business.”
“Support is hit-or-miss—you can pay extra for Priority Circle, and might get someone good, but if not, you’re out of luck.”
“Support is absolutely terrible. Don’t expect anything to happen if you file a complaint.”
“Support is almost nonexistent. It is terrible, the reps keep you on hold for long periods of time if they answer at all.”
With FreshBooks, You’ll Never Feel Alone While Running Your Business
Managing Your Books Doesn’t Have to Be a Pain
See how FreshBooks makes bookkeeping easy for business owners—even if you’ve never used accounting software before. Try it risk-free with a 30-day trial.
Easy to set up. Easy to use.
Plans Packed With Features You Need at Every Stage of Your Growth
Essential features are available in all plans, like time tracking, expense tracking, and online payments.
Features Designed for You, the Business Owner
- Get additional team members for $10/user/month
With FreshBooks’ Customer Support, You’ll Never Feel Alone While Running Your Business
Try FreshBooks risk-free for 30 days
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Need Some Help Finding the Best QuickBooks Alternative?
The team is here to answer any questions that you might have. Give them a shout at 1.866.303.6061.
“Doing my accounting through QuickBooks was like going to the dentist. Painful! Doing accounting with FreshBooks is like going to the Spa! Plus, if you need help, the customer service is fantastical.”