Zoom - Zoom Contact Center Release

Say hello to Zoom Contact Center โ€” our new omnichannel contact center solution! ๐ŸŽ‰ Optimized for video and integrated right into the Zoom experience you already know means your customer service just got an upgrade.

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Start spreading the news, I'm updating today ๐ŸŽต Avatars, Video Messaging, Zoom chat sidebar customization, and more in our latest update! https://bit.ly/3NcLHF7

Good news for all of you who love to organize, now you can group your chats and channels into folders! ๐Ÿ“‚ #ZoomProTip

Did you know March is #NationalDisabilityAwarenessMonth? We wanted to take this moment to highlight some of our features that can help diverse communities connect better and help deliver happy meetings for everyone. https://bit.ly/3tDH13b

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Introducing our newly redesigned Zoom Up Partner Program! ๐ŸŒŸ Our diverse partner network is core to our foundation and this new holistic partner framework will make it simple for partners to outline their path to success with Zoom. https://lnkd.in/e9kfHhbc

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Weโ€™re excited to receive the Entrepreneurial Company of the Year Award from the Stanford Graduate School of Business, accepted by our founder & CEO, Eric S. Yuan (he / him / his)! ๐ŸŽ‰ https://lnkd.in/gPv9YSj5

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Weโ€™re thrilled to welcome Awinash Sinha to Zoom as our Corporate Chief Information Officer! Awinashโ€™s experience as a seasoned technology & IT industry expert will help us further scale our business to deliver more happiness to our customers. Welcome, Awinash! ๐ŸŽ‰

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Our redesigned App Marketplace makes customer discovery and adoption of your apps easier! โœ… Find new categories, collections, storefronts, and new navigation across the categories and filters. Check it out: https://bit.ly/3L90ZsJ

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You're invited to #WorkSummit โ€“ customer experience edition! Learn how to use technology to ๐Ÿ’ก Reimagine your brand experience ๐Ÿ“ˆ Be more human with your interactions ๐Ÿš€ Delight your customers Register for the half-day virtual event here: https://bit.ly/3trMlXk

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Take a walk on the wild side with our newest feature: Avatars! ๐Ÿถ ๐Ÿฐ ๐Ÿฎ Settings > Backgrounds & Effects > Avatars https://bit.ly/3ubEb4I

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Meet the women helping secure our platform. ๐Ÿ‘‹ We talked with Zoomies Glory Francke (she/her), Ava W., Rachael Balter, Chamon Gayton, Katelyn Falk, and Jenna White to hear their experience working in security and privacy and their advice for young women looking to enter the industry. https://bit.ly/3NakUcm